1. WombatDialer 0.6.0 has just been released.

    This is the end of a path - started with 0.5.0 - that was meant to improve the usability of WombatDialer. This could not have been possible without the help of all beta testers who contribuited their feedback - the amount of feedback we had on WombatDialer really exceeded our expectations, so thank you!

    The main changes since 0.5.0 are:

    • WD has a way to “hide” campaigns and lists that are no longer in use
    • Many changes and new graphs on the Live page, including statistics of running campaigns
    • Editing of call attributes
    • Export of call sets
    • Creation of new lists from campaign outcomes (from the Reports tab)
    • 50+ errors and fixes in the GUI

    If you tried WombatDialer before you will notice its interaction is noticeably better. And we do have a User Manual now - though it’s still a work in progress, it should document well the general principles and the full APIs, and explains the rationale behind WombatDialer.

    We also added the option to install WombatDialer manually in a web container, so you do not have to use the RPM packages if you don’t need to.

    One last note: a number of people are working on implementing queue call-back scenarios with WombatDialer. This seems to be something that many call-centers need, and it’s something WombatDialer is very well suited to. We are working on a general tutorial and we plan to release it on the blog in a few days.

    WombatDialer and its manuals are available from http://wombatdialer.com