1. Version 0.6.13 - A taste of things to come

    We have a new version of WombatDialer available on the public repo. This version adds a few interesting things to WombatDialer and should make your life easier when running it in production.

    First, WombatDialer has a better status view of queues: it now prints out the agents present on a queue and their current state, plus the calls (if any) currently queued.

    New dialer status

    This way it is easier to understand what is going on in real-time. Also, when a call is connected to an agent, the agent being used is shown on the Live page. WombatDialer also tries to sync the queue as soon as it is brought up, so you always see all queues for your running campaigns even if you restart the dialer.

    The second major change is that call lists are now dynamic. You can pause and add lists on running campaigns, and WombatDialer will immediately respond to the changes you make.

    List manager

    You can even add lists to idle campaigns, and they will start dialing immediately. For each list, the current high-water mark is displayed. The Live page also includes a check so that you cannot send commands to the dialer if the dialer is currently down.

    One last important change is that the infamous DTSC bug was fixed, so you do not need to restart the dialer multiple times. This will make installation of the system easier.

    We look forward to your comments - we have a feedback system available at http://wombatdialer.userecho.com so the community can propose new features and discuss them before we implement them. And do not forget to follow us on Twitter or Facebook so you can be updated when we have something new for you!